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The layer your customers judge the product by. Consoles for operators, tools for installers standing in a plant room, and apps for people who will never read a manual.
Connected products usually need more than one interface, and they serve very different people. An installer needs to finish a commissioning job on a phone, in a basement, with no signal. A facilities manager needs to see two hundred sites at once. An end customer needs one screen that does the thing they bought the product for.
Building all three as views on the same database is how products end up hard to use. We design each around the job someone is doing, then share the parts underneath that genuinely should be shared.
Services
Understanding the job before drawing the screen. We talk to the people who will use it — installers and support staff especially, because they are usually asked last.
Consoles that stay fast with a large fleet, where a support engineer can find one unit among thousands in seconds.
Apps that work where the product is installed, which is rarely where the signal is. Offline first, syncing when the connection returns.
Questions we get asked
Cross‑platform for most connected‑product apps, because the differentiator is the device integration rather than the interface. Where a native module is genuinely needed — some Bluetooth and background behaviour — we write it and bridge it.
Yes. We can build to your existing design system, extend it for the device‑specific patterns it will not yet cover, or create one if there is nothing to build on.
Common. The work is usually in the device and platform layers rather than the app, which is one reason having all three under one team shortens it.
You do, under your own developer accounts. We prepare the builds, assets and store listings and take you through review, but the accounts and the relationship stay yours.
Show us the product and who has to operate it. We will come back with the flows we would build first.